The Parent Helpline is a telephone information service for parents
in South Australia.

• 1300 364 100  (local call cost within South Australia)
• Mobile phone callers in South Australia can reach the Parent Helpline on 8303 1555. Please note that normal mobile phone rates will apply for these calls.

The Children, Youth and Women's Health Services (CYWHS) Parent Helpline provides telephone information and support - 24 hours a day, 7 days a week, every day of the year.

• It is available to parents of children/young people from birth to twenty-five years who live anywhere in South Australia.
• It provides information about health, behaviour and relationships for parents and people working with children and young people.
• It is able to provide information to callers on where to go for further help.
• Calls are confidential and you don't have to give your name unless you wish to.
• Parent Helpline staff have an information database based on the latest research, so they can give you the most up-to-date information when you call.
• Staff are qualified nurses, social workers, community health workers and selected volunteers. All staff receive ongoing training and support.

Some examples of the information available from the CYWHS Parent Helpline...

• Health:
  - head lice, infectious diseases, immunisation, teething, bedwetting, cold
    sores, AIDS, gastro and fevers.
• Behaviour:
  - aggression, sibling rivalry, problem solving, toilet training, sleep, lying,
    stealing, unsettled babies, school refusal, bullying.
• Nutrition:
  - breast feeding, fussy eaters, general nutrition information, vitamins.
• Parenting:
  - building self esteem, grief and separation, resources for counselling,
    stepfamilies, child protection issues.
• Youth issues:
  - communicating with young people, runaways, managing behaviour,
    self esteem, drugs and the law.
• Parents:
  - postnatal depression, pregnancy, mastitis, coping with parenting, support.

Also, for young people aged 12 to 25 years in South Australia, we offer:

Youth Healthline - a confidential telephone health information, referral and support service for young people, available 24 hours a day, 7 days a week.

1300 13 17 19  (local call cost within South Australia)
Mobile phone users should call (08) 8303 1691 (normal mobile phone rates apply).

Other 24-hour Parent Helplines in Australia

• Western Australia (WA)
  Parent Help Centre
  (08) 6279 1200 or 1800 654 432
• Victoria (VIC)
  Parentline
  13 22 89
• Tasmania (TAS)
  PITAS - Parent Information Telephone Assistance Service
  1800 808 178
• Australian Capitol Territory (ACT)
  Tresillian Parent Help Line
  1800 637 357
• New South Wales (NSW)
  - Tresillian Parent Help Line
     (02) 9787 5255 (Sydney metro area) or 1800 637 357
  - Karitane Care Line
     (02) 9794 1852 (Sydney metro area) or 1800 677 961
  - Centacare Parent Line 13 20 55
• Queensland (QLD)
  Telephone Information Support Service
  3862 2333 (Brisbane metro area) or 1800 177 279
• Northern Territory (NT)
  Local health services eg. doctor or hospital emergency

All Child and Family Health Services are free and statewide. They are provided by qualified nurses, medical staff, social workers, physiotherapists and Indigenous Cultural Consultants.