The Parent Helpline is a telephone information service for parents
in South Australia.
- 1300 364 100 (local call cost within South Australia)
The Children, Youth and Women's Health Services (CYWHS) Parent Helpline provides telephone information and support - 24 hours a day, 7 days a week, every day of the year.
- It is available to parents of children/young people from birth to twenty-five years who live anywhere in South Australia.
- It provides information about health, behaviour and relationships for parents and people working with children and young people.
- It is able to provide information to callers on where to go for further help.
- Calls are confidential and you don't have to give your name unless you wish to.
- Parent Helpline staff have an information database based on the latest research, so they can give you the most up-to-date information when you call.
- Staff are qualified nurses, social workers, community health workers and selected volunteers. All staff receive ongoing training and support.
Some examples of the information available from the CYWHS Parent Helpline...
- Health:
- head lice, infectious diseases, immunisation, teething, bedwetting, cold
sores, AIDS, gastro and fevers.
- Behaviour:
- aggression, sibling rivalry, problem solving, toilet training, sleep, lying,
stealing, unsettled babies, school refusal, bullying.
- Nutrition:
- breast feeding, fussy eaters, general nutrition information, vitamins.
- Parenting:
- building self esteem, grief and separation, resources for counselling,
stepfamilies, child protection issues.
- Youth issues:
- communicating with young people, runaways, managing behaviour,
self esteem, drugs and the law.
- Parents:
- postnatal depression, pregnancy, mastitis, coping with parenting, support.
Also, for young people aged 12 to 25 years in South Australia, we offer:
Youth Healthline - a confidential telephone health information, referral and support service for young people, available 24 hours a day, 7 days a week.
1300 13 17 19 (local call cost within South Australia)
Other Parent Helplines in Australia
All Child and Family Health Services are free and statewide. They are provided by qualified nurses, medical staff, social workers, physiotherapists and Indigenous Cultural Consultants.